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Easypeasy Privacy Statement

1. Introduction
easypeasy takes our customer data and your personal information very seriously and ensures we are compliant with the new general data protection regulations. we do not pass your data on to third parties that are not integral to the ownership of your vehicle and the products or information we provide you. we also only wish to communicate with you in the ways you prefer. all our systems are secure, and we only transfer data via secure transfer. if you ever wish to make any changes to your customer records, then please contact

2. Collecting personal information
we collect your personal information from any enquiry created whether through our website, via telephone or e-mail, or in person visiting one of our centres. future marketing preferences are discussed and agreed with you during the enquiry process and order.
we may collect, store and use your personal information as follows:
we store customer information in two ways; on a secure database for the sales teams called contact advantage or within our dealer management system keyloop. both systems are encrypted and hosted securely by the providers.
all the information you provide to us is marked as per the Communication methods you asked us to use. you can always amend your preferences at any time by e-mailing: 
all telephone calls are recorded for training purposes and kept for a maximum of 12 months and then deleted.
any information you provide us is kept on:
e-Mail Servers – our internal secure system e-mails are kept for between 6 Months to 7 Years depending on business requirements
contact advantage sales system – customer details are deleted within 6 Months if no contact and you have not purchased a vehicle or for 7 years after purchasing and the last contact.
keyloop dealer management system – we keep your details for 7 years after purchasing a vehicle and the last contact we run a deletion programme every 6 months for customer details and vehicles.
easypeasy website
• our website is powered by bluesky, our third-party web services provider.
• any information that you provide to us when registering with our website (including your email address); will be kept on the website for 30 days, if you do not purchase from us, we will delete your details 6 months from the last contact.

3. Using personal information
any personal data we receive will be used for the purposes it was provided and:
meeting the terms of your purchase; where required setting up finance agreements, warranties, additional products and services.
enable your use of the services available on our website
send you goods purchased through our website, over telephone or within the centre
supply to you services purchased through our website, over the telephone or within the dealership;
send statements, invoices and payment reminders to you, and collect payments from you;
send or call you about service and mot reminders, vehicle health check reminders, service plan information, service or parts information, offers and recall notices as and when appropriate for your vehicle in line with your communication preferences.
send or call you about car sales information, relevant offers, news or products, launches and events, two to five years from the purchase of your vehicle in line with your communication preferences. scrappage offers for older vehicles.
where required supply our providers (third parties for example autotrader) with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
future job opportunities at easypeasy within 6 months of applying for a role online if you were unsuccessful at the initial application.

4. Disclosing personal information
we may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
bosch our franchise partners – for the requirements of your vehicle servicing, repairs, claims, for analysis, reporting and to record vehicle history. For more information about how the manufacturer will use your information you can access their full Privacy Policy below.

bosch - you can read the bosch privacy policy in full here.

we may disclose your personal information to a member of the group of companies we use to fulfil our business where it is necessary for the provision of our products and services. the required information will only be disclosed in line with gdpr and securely transferred. the companies we use are listed below
autoprotect – the provider of our additional products
finance Houses – Santander, for the set up and life of any finance agreement you may hold. these may change from time to time.
afrl – car taxation
plug in vehicle grant schemes - department of transport, mainheim.
keyloop, contact advantage, nest.
emac – service plans, car care plan, day insure – insurance, stapleton tyres – for online tyre supply
autotrader, bluesky, mb advertising, citnow, codeweavers, motability, one link, paypal, smart messenger,
lombard, barclays bank
social media – tiktok, Instagram, facebook, google, linkedin, youtube, twitter.
we may be legally obliged to disclose your personal information: to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
if you have applied for a role or your details have been sent to us via a recruitment agency, the job centre or online via the easypeasy website, indeed or inautomotive. your details will be kept for a maximum of 6 months and then destroyed or deleted securely.
except as provided in this policy, we will not provide your personal information to third parties.

5. Security of personal information
easypeasy have a private computer network that can only be accessed internally and is secure and password protected.
we take all appropriate technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
we store all the personal data you provide us on our secure (i.e., password- and firewall-protected) hosted servers.
Easypeasy staff only access customer or employee information required for their job role and can only see their company e-mails.
all details of financial transactions entered via our website will be protected by encryption technology.

6. Your gdpr rights
you may instruct us to provide you with any personal information we hold about you, via a subject access request - if you wish to do this, please e-mail 
upon receipt of all requests, we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated we will reply to your request as quickly as possible within a maximum of one month.
we may withhold personal information that you request to the extent permitted by law.
all the requests will be fulfilled in line with our legal obligation.
delete your Data
if you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible in line with our legal obligation please e-mail  to request this.

marketing preferences
if you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.
if you instruct us to no longer process your personal data we will do so as quickly as possible.
if you wish to amend your marketing preferences in anyway at any time then please e-mail with the details. we will ensure this is completed as quickly as possible.

transfer your data
if you wish us to transfer your data to a third party then please e-mail 

7. Easypeasy is a trading style of Desira Group Plc ico registration
we are registered as a data controller with the information commissioner's office and our registration number is: Z582847X
8. Easypeasy data protection officer
our data protection officer is michelle gant any data protection issues can be directed to